Refund policy

Returns

Resources you purchase on Social Emotional Workshop are delivered electronically. Unlike a new planner or sweater, you can't return these files after downloading them. For that reason, most sales are considered final.

We totally understand that sometimes things just don't work out as expected. You can request a refund if you haven't downloaded or accessed your purchase digitally, or if it falls under one of the exceptions listed below: 

Incomplete Resource File: If something's missing or not quite right with the resource file, let us know.

Not as Described: If the preview or description doesn't match up with what's actually in the resource, we've got you covered. For example, the description promises 24 game cards, but you find a list of 24 questions instead.

Tech Hiccups: Can't access a resource because of technical requirements we didn't mention? We're here to sort it out. For example, you get a PowerPoint file, but we didn’t mention that on the product page.

Oops, Double Trouble: Bought the same resource more than once? For example, you buy a resource in a bundle, then buy the same bundle again later. Happy to refund you for the individual resource.

Timing is Key: Get in touch within 365 days of your purchase.

Send your refund request right here. Don't forget to include the resource name, your concerns, and any specific examples or details (screenshots are super helpful, too!).

We're here to make things right, so let us know how we can help!